Your questions.
Clearly answered.
The practical details for samples, customization, wholesale orders and delivery.
What is the minimum order quantity?
Standard designs start at 50 pieces. Custom requirements are reviewed individually.
Can I request a sample?
Samples can be requested. Sample and shipping fees are quoted after review.
Is the sample fee refundable?
The sample fee will be refunded when you place a bulk order.
What is the lead time?
Samples take 7–10 business days; production takes 30–45 business days after design and payment confirmation.
Can sizes and colors be customized?
Sizes and colors can be reviewed based on intended use, quantity and cost.
How do I request a quote?
Send the SKU, quantity, dimensions, materials, branding requirements and delivery region.
How is shipping arranged?
Shipping options and costs are confirmed for the destination and schedule.
Will colors match the images?
Screen and batch variations may occur. Confirm color with a physical sample.
Are certified materials available?
Please discuss certification requirements. Availability and supporting documents must be verified.
What if there is an issue on arrival?
Contact the team with the order number, photos and affected quantity. Agreed service terms apply.
Let’s make your
next project happen.
Share your specifications, quantity and delivery destination.